The Rise of CRM in Healthcare: Salesforce, Epic, and the Battle for Better Patient Engagement

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The healthcare industry is experiencing a technological revolution, and customer relationship management (CRM) tools are taking center stage in reshaping patient engagement. With Salesforce and Epic leading the charge, healthcare organizations are leveraging CRM platforms to enhance patient experiences, streamline workflows, and improve care coordination. While both companies bring unique strengths to the table, their […]

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The Evolution of Epic EHR: Transforming Healthcare Systems Across the U.S.

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The adoption of Epic’s electronic health record (EHR) system by leading health systems continues to reshape the healthcare landscape. With its growing dominance in the acute care EHR market, Epic has become the platform of choice for many organizations striving for efficiency, integration, and improved patient care. Recent developments at Northwell Health, Sarasota Memorial Health

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Medicare’s Progress Toward Value-Based Care: A Landmark Shift in Accountable Care

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The Centers for Medicare and Medicaid Services (CMS) recently reached a significant milestone in its value-based care initiative: more than half of fee-for-service Medicare enrollees are now part of accountable care arrangements. This achievement reflects substantial progress toward CMS’s ambitious 2030 goal of enrolling all fee-for-service beneficiaries in accountable care programs. As of 2025, accountable

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Navigating the Healthcare Landscape: Key State-Level Reforms for 2025

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Healthcare reforms continue to shape the future of care delivery across the United States. As 2025 begins, several states are implementing critical healthcare laws aimed at improving access, equity, and efficiency. These changes address a broad spectrum of issues, from reproductive care to insurance coverage, and from workforce management to technology integration. Here’s an overview

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Addressing the Primary Care Crisis: A Call for Strategic Investment and Reform

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Access to primary care in the United States has been steadily declining over the past decade, creating significant barriers for millions of Americans. This issue transcends geographic boundaries, affecting urban and rural populations alike. Long wait times, often exceeding a month, and challenges in establishing care for first-time patients have become increasingly common. Alarmingly, more

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